I've bought coins or gems but I've not received them

Bear in mind that your purchase might take a few minutes to be added to your scoreboard. If this happens to you, let us know so that we can try and sort out the issue for next time.

If you've bought coins or gems and not received them, there might have been a problem in the payment process. Get in touch with us and tell us which payment method you used, your user name and what you were buying.

We'll look into what might have happened and find a solution.